Benefactor robinjojo Posted March 20, 2023 · Benefactor Benefactor Share Posted March 20, 2023 I really have myself to blame in large part. This mega firm has lots of negative feedback on eBay. Still I went ahead an ordered a intermediate owl from them. Here's the photo used in the listing, a nice example with a really good obverse and nice surfaces. Well, I didn't read the fine print in the listing. Buried towards the bottom is this disclaimer, one that I am sure many of you have seen before. In fact it is not even visible unless one scrolls down: "Photos in this listing may or may not be stock photos. The photos are meant to be an indication of the product you will receive." Well, this is what arrived today. The coin has been polished and the edge reduced for use in jewelry. This coin is by no means, in my view, an indication based on the listing's photo. So, I've initiated a return. If I don't hear from them by March 24th, I'll escalate the claim with eBay. Caveat Emptor. 4 3 2 1 10 1 Quote Link to comment Share on other sites More sharing options...
Prieure de Sion Posted March 20, 2023 · Member Share Posted March 20, 2023 Such coin companies also exist in Germany. These companies sell all kinds of coins here. Gold coins, silver coins, collectors special mintings and also antique coins - and even here it says very small that the pictures are only symbol photos and you get a similar copy of this type. Who overreads this (which is very easy, because the note is deliberately kept small) experiences a (nasty) surprise upon delivery. 😡 4 Quote Link to comment Share on other sites More sharing options...
DLTcoins Posted March 21, 2023 · Member Share Posted March 21, 2023 That's why eBay does not allow the use of stock photos for "used" items. https://www.ebay.com/help/policies/listing-policies/picture-policy?id=4370 6 1 1 Quote Link to comment Share on other sites More sharing options...
Gavin Richardson Posted March 21, 2023 · Member Share Posted March 21, 2023 Even if you had understood that it was a stock photo that is meant to be representative of what you would receive, what you received is, in my opinion, at least a full grade below the coin in the stock photo, and possibly even 1.5 grades below. Even by the standards of their own fine print, you did not get what you paid for. 4 3 Quote Link to comment Share on other sites More sharing options...
Limes Posted March 21, 2023 · Supporter Share Posted March 21, 2023 Its a scam, nothing else in my opinion. Good to make a claim. Sellers as this should be removed from ebay. 1 1 Quote Link to comment Share on other sites More sharing options...
Furryfrog02 Posted March 21, 2023 · Supporter Share Posted March 21, 2023 Yikes. What is shown vs what you received isn't even close to "an indication of the product you will receive". I occasionally buy silver bullion from APMEX but have avoided their coins for this very reason. 3 Quote Link to comment Share on other sites More sharing options...
Benefactor Ancient Coin Hunter Posted March 21, 2023 · Benefactor Benefactor Share Posted March 21, 2023 Caveat Emptor indeed. I have seen their ads for coins and bullion, and overcharging for Constantinian coins was very evident. Too bad the scam was even worse and I hope you get your funds back. 1 Quote Link to comment Share on other sites More sharing options...
sand Posted March 21, 2023 · Member Share Posted March 21, 2023 (edited) APMEX seems like a pretty good company, if you want to buy or sell bullion coins. However, I've never tried to buy ancient coins from them. Edited March 21, 2023 by sand 2 Quote Link to comment Share on other sites More sharing options...
Benefactor robinjojo Posted March 21, 2023 · Benefactor Author Benefactor Share Posted March 21, 2023 Thanks everyone! I initiated a return yesterday. If APMEX does not reply by March 24 I will escalate the request to a refund. I've never ordered an ancient coin from them and I rather naively thought with ancient coins this bait and switch scheme was far less likely. Boy, was I wrong! 2 Quote Link to comment Share on other sites More sharing options...
Benefactor robinjojo Posted March 30, 2023 · Benefactor Author Benefactor Share Posted March 30, 2023 Here's an update. The coin was accepted by APMEX for a return. I sent the coin back last week with the authorization and shipping label, and a refund was issued today through Paypal. Still, I suggest being very careful when viewing their listings on eBay. Unless the coin depicted is the one being offered there's a good chance of being very disappointed upon arrival. 3 1 Quote Link to comment Share on other sites More sharing options...
Qcumbor Posted March 30, 2023 · Supporter Share Posted March 30, 2023 Good you could solve the issue in the right way Q 1 Quote Link to comment Share on other sites More sharing options...
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